Privacy Policy

1. Introduction

This Privacy Policy outlines how Kandyd Ghana (“we”, “our”, “the Company”) collects, uses, stores, and protects your information when you use our website, trading services, or contact our team. As a GoldBod certified Self-Financing Aggregator, we follow strict compliance standards aligned with Ghanaian regulations and international AML/KYC requirements.

2. Information We Collect

We collect information to deliver secure, compliant, and seamless gold trading services. This may include:

• Personal Identification: Name, email, phone number, nationality, ID documents.
• Verification Data: KYC information required under GoldBod and AML regulations.
• Transaction Details: Gold purchases, sales, export requests, and payment confirmations.
• Website Usage Data: IP address, device information, browsing activity.

3. How We Use Your Information

Your information enables us to provide regulated, transparent, and efficient trading services. We use it to:

• Verify identity in compliance with AML/KYC rules.
• Process gold trades, settlements, and export requests.
• Offer real-time gold prices and trading insights.
• Improve platform performance and user experience.
• Communicate updates, confirmations, and support assistance.

4. Data Protection & Security

Kandyd Ghana implements advanced security measures, including encryption, secure data storage, and restricted access protocols. We never sell or share your information with unauthorized third parties. Data is processed according to Ghana Central Bank guidelines and international compliance standards.

5. When We Share Your Information

We may share your data only with authorized partners, including:

• GoldBod-approved regulators and compliance authorities.
• Licensed financial institutions for settlement or verification.
• Technology providers that support secure platform functionality.

We do not share data for marketing, advertising, or non-compliant activities.

6. Cookies & Tracking

Our website uses cookies to enhance browsing experience, analyze site performance, and provide real-time gold price updates. You may disable cookies through your browser settings.

7. Your Rights

As a user, you have the right to:

• Request access to your personal data.
• Request corrections or updates.
• Ask for deletion where legally permissible.
• Withdraw consent for non-essential data processing.

8. Third-Party Links

Our website may contain links to external resources. Kandyd Ghana is not responsible for the privacy practices or content of third-party sites.

9. Updates to This Policy

We may update this Privacy Policy to reflect regulatory changes or improvements in our services. Any modifications will be posted on this page with an updated revision date.

10. Contact Us

For questions about this Privacy Policy or your personal data, contact our compliance team:

info@kandydghana.com
Phone numbers as listed on our Contact Page
Accra, Ghana — GT-346-6068