Terms & Conditions

Trading & Service Agreements

Welcome to Kandyd Ghana. By accessing or using our gold trading platform, you agree to comply with these terms. Please read carefully to ensure safe, compliant, and transparent gold trading.

1. Acceptance of Terms

By using Kandyd Ghana's website, trading platform, or services, you acknowledge and agree to abide by these Terms & Conditions, Ghanaian laws, and international AML/KYC regulations.

2. Services Provided

Kandyd Ghana offers gold trading, export, refining, and assaying services. Services include:

  • Purchase and sale of 22K and 24K gold at GoldBod-certified rates.
  • Licensed gold export services for individual and institutional clients.
  • Professional testing and certified refining for businesses and jewelers.
  • Real-time gold price monitoring and trading insights.

3. User Responsibilities

Users are responsible for maintaining confidentiality of their account credentials, providing accurate information during KYC verification, and complying with Ghanaian regulations on gold trading.

4. Compliance & AML/KYC

As a GoldBod certified Self-Financing Aggregator, Kandyd Ghana enforces strict Anti-Money Laundering (AML) and Know Your Customer (KYC) procedures. All transactions are verified to ensure legal and regulatory compliance.

5. Risk Disclosure

Trading and investing in gold involves risk. Prices fluctuate based on market conditions. Past performance does not guarantee future results. Kandyd Ghana is not liable for losses arising from market volatility.

6. Payment & Settlement

All gold purchases, sales, and export services must be settled according to Kandyd Ghana's payment policies. Transactions are processed securely through authorized channels. Fees, taxes, or duties may apply.

7. Intellectual Property

All content, logos, graphics, and platform designs are property of Kandyd Ghana. Unauthorized copying, distribution, or reproduction is prohibited.

8. Limitation of Liability

Kandyd Ghana is not responsible for indirect, incidental, or consequential losses resulting from the use of the platform. Our liability for any claim shall not exceed the amount of the transaction in question.

9. Termination

Kandyd Ghana reserves the right to suspend or terminate accounts for non-compliance, fraudulent activity, or violation of these terms.

10. Governing Law

These terms are governed by the laws of Ghana and applicable international regulations on gold trading and AML/KYC compliance.

11. Contact Us

For questions regarding these Terms & Conditions or your trading account, please contact our support team:

info@kandydghana.com
Phone numbers as listed on our Contact Page
Accra, Ghana — GT-346-6068